Help Center

Frequently
Asked Questions

Everything you need to know about APEX Wear — orders, shipping, returns, sizing, and custom teamwear.

Orders & Shipping

How long does shipping take?

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We ship directly from the Netherlands via PostNL. Orders within the Netherlands are delivered in 1–3 business days. EU orders typically arrive within 3–7 business days. International orders outside the EU take 7–14 business days depending on the destination.

Is shipping free?

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We offer free shipping on all EU orders above €60 and free worldwide shipping on orders above €120. Below those thresholds, shipping is a flat €4.95 within the Netherlands and €6.95 for other EU countries.

Can I track my order?

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Absolutely. Once your order ships, you'll receive an email with a tracking number and link. You can follow your package every step of the way.

What payment methods do you accept?

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We accept iDEAL, PayPal, Klarna, credit/debit cards (Visa, Mastercard, Amex), Apple Pay, and Google Pay. All payments are processed securely.

Do you ship outside of Europe?

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Yes, we ship worldwide. International shipping costs and delivery times vary by destination. Any import duties or customs charges are the responsibility of the buyer.

Returns & Exchanges

What is your return policy?

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We offer a 14-day return window from the date of delivery. Items must be unused, unwashed, and in their original packaging with tags attached. Return shipping costs are covered by the buyer, unless the item arrived damaged or defective — in that case, we'll cover it. Contact us at info@apex-wear.com to initiate a return.

Can I exchange for a different size?

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Yes. If the item doesn't fit, reach out to us and we'll arrange an exchange. Return shipping is at the buyer's expense. If we sent you the wrong item or it has a defect, shipping is on us — we'll always make it right.

How long does a refund take?

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Once we receive your returned item, we'll process your refund within 5 business days. The refund will be credited to your original payment method. Allow an additional 2–5 days for your bank to process it.

Can I return custom teamwear?

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Custom-designed teamwear and collab products are made to order and cannot be returned or exchanged unless they arrive damaged or with a production defect. We'll always make it right if there's a quality issue.

Products & Sizing

How do I find my size?

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We're currently adding detailed size guides to every product page — these are coming soon. In the meantime, if you're between sizes we generally recommend sizing up for fight shorts and rashguards (for mobility) and going true to size for streetwear pieces. Not sure? Send us a message at info@apex-wear.com with your height and weight and we'll recommend the right fit.

What materials do you use?

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Our fight jerseys and rashguards are made from high-performance polyester/spandex blends for flexibility and moisture-wicking. Fight shorts use durable, lightweight fabrics with reinforced stitching. Streetwear pieces use premium cotton blends for everyday comfort.

How should I care for my APEX gear?

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For synthetic fightwear (jerseys, rashguards, fight shorts): machine wash cold (30°C), inside out, with similar colours. Important — never wash synthetic gear together with velcro products (gloves, shinguards). Even though our fabrics are anti-pilling, velcro will damage them over time. For cotton pieces (oversized tees): wash at a lower temperature (max 30°C) to prevent shrinking. For all products: hang dry, do not tumble dry, and avoid ironing directly on printed areas.

Are your products suitable for competition?

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Yes. Our fight shorts, rashguards, and jerseys are designed for training and competition use. They meet the requirements of most MMA, kickboxing, and BJJ competitions. If you have specific federation requirements, feel free to ask us.

Custom Teamwear

How do I start a custom teamwear order?

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Head to our Collabs page and fill out the inquiry form. We'll get back to you within 48 hours to schedule a free consultation — no commitment required.

Is there a minimum order quantity?

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We work with flexible MOQs. Even small team orders are welcome — we'll find the right production solution for your volume and budget.

How long does custom teamwear take?

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From first conversation to delivery, typically 4–6 weeks. The design phase takes 1–2 weeks depending on complexity, and production takes 3–4 weeks.

Do I need to have a design ready?

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Not at all. Most gyms come to us with just an idea or a logo. Our design team handles the full creative process. But if you already have designs, we can work with those too.

Is the design consultation really free?

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Yes. The orientation and brainstorming phase is completely free with no commitment. We only quote once you're happy with a direction and ready to move forward.

General

Where is APEX Wear based?

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APEX Wear is based in Amsterdam, the Netherlands. We design all our products locally and work with trusted production partners to deliver worldwide.

How can I contact APEX?

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You can reach us via email at info@apex-wear.com, through our contact page, or via DM on Instagram @apexwear.eu. We typically respond within 24 hours.

Do you sponsor athletes?

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Yes — we work with fighters across various combat sports disciplines. If you're interested in a sponsorship or ambassador partnership, reach out to us via the collab inquiry form or DM us on Instagram.

What is the First Wave Club?

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The First Wave Club is our inner circle — members get early access to new drops, exclusive pricing, collab announcements, and community events. Sign up for the newsletter on our homepage to join when it launches.

Will sold-out items be restocked?

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In general, we don't restock. Our focus is on continuously designing and dropping fresh new products rather than repeating old ones. That said, things can always change — if something was really popular, who knows. Follow us on Instagram or join the First Wave newsletter to stay in the loop on new releases.

Where can I find your terms and conditions?

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Our full terms and conditions, privacy policy, and shipping & returns policy are available in the footer of our website. These documents are available in Dutch as required by Netherlands law (KVK 83950575).

Keep Your
Gear Fresh

Follow these care instructions to keep your APEX gear looking and performing its best for longer.

Fightwear (Jerseys, Rashguards, Shorts)

Machine wash cold (30°C), inside out, with similar colours. Hang dry — do not tumble dry. Do not iron directly on printed areas.

Streetwear (Oversized Tees, Hoodies)

Machine wash at max 30°C to prevent shrinkage. Inside out, similar colours. Hang dry. Do not bleach or iron on prints.

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Never wash synthetic fightwear with velcro products (gloves, shinguards, etc.). Even though our fabrics are anti-pilling, velcro will damage them over time. Wash velcro gear separately.

Still Have Questions?

Can't find what you're looking for? Our team is here to help. Reach out and we'll get back to you within 24 hours.